It was great to see so many of our Customers at ADx 18 in Sydney at the end of March. ADx is the largest Dental exhibition in the Southern Hemisphere and a great opportunity for our Customers to see the latest in Dental materials, medicament, consumables, instruments, technology and equipment available in Australia and NZ from around the world. Thank you for your support of our business. Unlike the International Corporates competing with us, being a privately owned company operating exclusively in Australia and NZ and a little bit in the South Pacific, we rely solely on the strength of your business to enable us to continue in business so it was great to get the feedback from so many of you that we are on the right track with what we offer, knowledgeable people, guaranteed supply, of our products on promotion and practice partnership.
One of our competitors locally and the worlds largest dental products distributor and also a very large manufacturer is dealing, in addition to a US Federal Trade Commission (“FTC”) action for Alleged Conspiracy Not to Provide Discounts to a Customer Segment.” (February 12, 2018) with a class action announced on May 04, 2018 by Kaskela Law LLC. The legal firm announced that a shareholder class action lawsuit has been filed against Henry Schein, Inc. The complaint alleges, among other things that Henry Schein and certain of its executive officers made a series of false and misleading statements and/or failed to disclose to investors that: (i) Henry Schein was engaging in unethical, anti-competitive behavior in violation of U.S. antitrust laws; (ii) Henry Schein engaged in such behavior, in part, to help maintain profitability in a consolidating healthcare industry. It is not only in Australia and NZ that Customers are tired of the big getting bigger and then dictating to Customers how much they will pay for products and services and on what terms they receive those products and services and how Managers in the bigger companies deal with regulators. If we don’t want to be dominated by the supplier as consumers we all have a responsibility to support local business and at Gunz Dental we think for the Oral health Profession in Australia and NZ we provide a very competitive alternative to our International competition.
Also, interesting this month to learn that the Federal ADA is investigating establishing a new dental products and services distribution company in Australia in partnership with Crescent info soft http://www.crescentinfosoft.com.au/index.html
Whilst we understand discussions are in an early stage the idea is that this will be a private ADA member-only access for members to seamlessly order from ADA member portal to a wide range of Dental products and brands including Technician Services, IT Services, Product/Equipment Services, Dental Practice management services, Hire /Leasing Options and Account based buying options. It is very interesting as an owner of a Dental Distribution Company to see your Customers become your competitors and there may be a few people reading this who recall the Queensland ADA doing the same thing a few years ago, unfortunately for the investors without the success that was envisaged at the time of startup.
I was reading an article last month that shared a list of skills that require no talent. The list is as follows, being on time, work ethic, effort, body language, energy, attitude, passion, being coachable, doing extra, being prepared. If only we and all our staff could be great at all those skills every minute of every day what a great place we would have to work. I have shared these with the team at Gunz Dental and would appreciate your feedback, both positive and negative on how well we display these skills. You can give us feedback any time at email@example.com. Once again thank you for your business. We appreciate your support of our efforts to help you provide the best possible care.