Unfortunately, at 44%, Australia has the highest percentage of employees who have experienced a poor induction (on boarding) experience. In the US it’s just over 40% of workers that have suffered problems with on boarding in their new job, followed by 37% in New Zealand and 34% in the UK.
In our previous articles we explored the importance of using validated Job Fit assessments to ensure you hire the right person that fits your culture. However, once you make your selection and send the offer of employment to your new team member your responsibilities don’t end there, in fact they’ve only just begun.
Poor induction leads to a high turnover rate, low productivity, and reduced employee engagement, not to mention the damage to your practice’s reputation as an employer. There have been numerous studies that have measured the financial impact of these outcomes, and each study consistently measures the cost to a business at between half and three times the failed new starter’s base salary! The truly regrettable part is that this substantial cost largely goes unchecked as it does not appear as a line item in your Profit & Loss Statement or your Balance sheet.
Most dental practices cannot afford to suffer from one of these, much less all of them. Some of the reasons that contribute to new staff experiencing a poor on boarding experience include:
” Culture in an organisation has been described in its simplest form as “the way we do things around here” and as we all like to know the “rules” it’s a good idea to put some planning behind preparing for your new team members arrival “ |
A robust process may look something like this:
Welcoming a new employee successfully ensures a smooth transition and helps them become an effective contributor to your business quickly. Usually the practice manager, or in the absence of a practice manager, the dentist, is charged with making new employees settle in, establishing their responsibilities, and orienting them in their new position.
It may seem overwhelming but a planned and structured process will save you substantial heartache and costs.
David Leahy
Director
Directions Unlimited
M: 0405-691-845
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