Moving from 18 years as Dental Nurse to the front lines of a Customer Service Representative at Gunz Dental. It isn't just a career change — it’s a major level-up for the practice's Gunz Dental serve. I've gone from preparing treatments to providing the tools...and that "Nurse Brain" is officially my superpower in understanding the needs of your practice.
My "Why" Behind the Move
- The Transition: After nearly two decades of patient care, I desired to support the profession on a larger scale; by being able to provide "honest advice and relevant products".
- My role isn't just about sales; its solutions born from experience. I’ve lived the clinic life, so I know that every product that I recommend has a real-world impact on your day.
- A Familiar Family: Being part of the Miller Dental Group gives Gunz Dental a unique "clinical laboratory" that most suppliers simply don't have. It transforms the way Gunz Dental
selects and supports their products.
The Value of "Nurse Brain"
- We Speak the Same Language: I know what it's like when a delivery is late or a material doesn't set right. Because Gunz Dental puts Customer Care first, I use my experience to ensure every order makes sense for your workflow.
- The "Peer to Peer' Approach: I’m here to be a problem solver, not just an order taker. There’s nothing worse than prepping for a major procedure only to realise a crucial item is missing — I’ve lived that stress firsthand. Whether you need expert product guidance or a 'save-the-day' delivery for an emergency appointment, Gunz is in your corner.
Why Gunz Dental?
- I moved to Gunz Dental because they live by the values I held as a nurse: Care, Quality and Honesty.
- Legacy: Representing world-class brands since 1936 with products I’ve trusted for 18 years.
- Relationship-First: I’m here for the long-term partnership, not just a transaction.
- Purpose-Driven: Our Australian Dental Foundation partnership ensures our success, giving back to those in need. It’s more than dental supply—it’s clinical support with a conscience.
The New "Customer Service" Standard
- My goal is to simplify the lives of Nurses and Dentists alike.
- Providing Hassle-Free Support: An easy returns policy and the commitment to timely delivery, which are vital for a smooth-running practice.
- The Personal Touch: At Gunz Dental, we are not just a voice on the phone; we are a peer who understands the "changing face of dentistry" and the need for innovative solutions.
I’ve spent the last 18 years behind the mask so I could understand exactly what you need today. Let's chat about your practice - Reach out today at
[email protected] or call 1800 025 300.