Frequently Asked Questions
Here is a list of the questions most frequently answered by our Customer Support Team.
Orders placed via our online store are sent with $25 handling fees if order is less than AU $200.
Don’t have an online store account? Visit www.gunz.com.au
All other orders over $200 will be sent with no handling fees. Orders less than $200 will incur a $25 handling fee.
Don’t have an online store account? Visit www.gunz.com.au
All other orders over $200 will be sent with no handling fees. Orders less than $200 will incur a $25 handling fee.
Please review our terms and conditions https://www.gunz.com.au/page/terms-and-conditions
Please visit www.gunz.com.au/page/customer-support Under ‘Registration’ select from the dropdown – Credits and Returns. Fill in all fields and submit.
A Gunz Dental team member will be in touch within the next 2 working days.
Please visit www.gunz.com.au/page/customer-support Under ‘Registration’ select from the dropdown – Credits and Returns. Fill in all fields and submit.
A Gunz Dental team member will be in touch within the next 2 working days.
Visit www.gunz.com.au/page/open-an-account and complete your information. Once this is reviewed and opened internally by our Gunz Accounts Team you will receive a welcome email.
Once you have an account opened you will be able to search for products, add items of interest, and those frequently purchased, to your WISHLIST for easier, faster, ordering.
Orders placed via our online store are sent with no handling fees.
Once you have an account opened you will be able to search for products, add items of interest, and those frequently purchased, to your WISHLIST for easier, faster, ordering.
Orders placed via our online store are sent with no handling fees.
We are sorry to hear you have not received your order. Please go to https://www.gunz.com.au/page/customer-support
Under ‘Registration’ select from the dropdown – Order Status Enquiry. Fill in all fields and submit. Please provide as much information as possible and a Gunz Dental team member will be in contact with you within 48 hours.
Under ‘Registration’ select from the dropdown – Order Status Enquiry. Fill in all fields and submit. Please provide as much information as possible and a Gunz Dental team member will be in contact with you within 48 hours.
Please visit www.gunz.com.au/page/open-an-account. Fill in all fields and press submit you will receive an email from a Gunz Dental team member to confirm your account has been opened and we will provide you with your account number.
Thank you for your product inquiry, you can request information now through Chat.
Alternatively please provide us some more information by visiting www.gunz.com.au/page/customer-support Under ‘Registration’ select from the dropdown – Product Information. Fill in all fields and submit.
A Gunz Dental team member will be in touch within the next 2 working days.
Alternatively please provide us some more information by visiting www.gunz.com.au/page/customer-support Under ‘Registration’ select from the dropdown – Product Information. Fill in all fields and submit.
A Gunz Dental team member will be in touch within the next 2 working days.
We apologise for the inconvenience. Please provide us some more information by visiting www.gunz.com.au/page/customer-support Under ‘Registration’ select from the dropdown – Accounts. Fill in all fields and submit.
A Gunz Dental team member will be in touch within the next 2 working days.
A Gunz Dental team member will be in touch within the next 2 working days.
Thank you for your SDS enquiry. Please search for the relevant product in the shop, where you will be able to find the SDS in the product information.
If you are unable to find what you are looking for our Customer Support Team are here to help.
Go to www.gunz.com.au/page/customer-support or use our live CHAT
If you are unable to find what you are looking for our Customer Support Team are here to help.
Go to www.gunz.com.au/page/customer-support or use our live CHAT